Current Page: Movkit > Support

Welcome to Movkit Software Support Center!

Get help on how to use Movkit products!



Before contacting us for personal support please: Make sure you are using the latest version

More Guides

DVD Ripper Guides:

How to Convert DVD to iPod Video using MovKit DVD to iPod Ripper?

How to convert DVD movie to iPhone?

How to convert DVD movie to PSP?

How to Copy Encrypted or Copy-Protected DVD?

How to Convert DVD Movies to APE using Movkit DVD Ripper Pro?

How to Convert DVD Movies to FLV?

How to Convert DVD to MOV(QuickTime Movie)?

How to Convert DVD Movies to MP3, AAC, OGG, WMV, RA using Movkit DVD Ripper Pro?

How to Convert DVD Movies to mp4 using Movkit DVD Ripper Pro?

How to convert DVD to MPEG, copy DVD to hard drive?

Easy way to convert DVD to VCD SVCD using Movkit DVD Ripper Pro?

How to Convert DVD Movies to WMV using Movkit DVD Ripper Pro?

How to convert DVD movie to Xvid? DVD to Xvid Converter, Convert Xvid from DVD

How to convert DVD movie to FLV, make your own video, broadcast it on Youtube?

How to convert DVD movie to Zune Video?

How to convert DVD movie to Pocket PC, PDA?

How to convert DVD movie to RMVB/RM?

Easy way to convert DVD to AVI using Movkit DVD Ripper Pro?

Video Converter Guides:

Convert all popular video formats with Internal Decoder and DirectShow Mode?

How to convert AVI to 3GP movie?

How to convert AVI to iPhone movie?

How to convert AVI to iPod movie?

How to convert AVI to PSP movie?

How To Transfer Video to a PSP?

How to convert AVI to WMV movie?

How to convert AVI WMV MPEG Video to Youtube?

The several steps of to convert FLV to AVI using Movkit Video Batch Converter Pro?

How to convert FLV to MP4 movie?

How to convert M4V to AVI movie?

How to convert MKV(Matroska) to AVI movie?

How to convert MP4 to AVI movie?

How to convert MP4 to Divx movie?

How to convert MP4 to WMV movie?

How to convert MP4 to Xvid movie?

How to convert MPEG to h264 movie?

How to convert OGM(Ogg Media) to MP4 movie?

How to convert RMVB(RM) to MP4 movie?

How to any Video to AVC / H.264 movie?

How to convert VOB to AVI movie?

How to convert WMV to MP4 movie?

Registration

Retrieve the keycode if you're encountering one of the following:

1. The keycode of the product you purchased is lost.

2. You already purchased the program, but didn't receive the keycode.

3. The keycode you already had became invalid after one year since your purchase.

Technical Support

If you're experiencing any problems or difficulties using Movkit products, please get help via the following modes:

FAQs: Check the answers for the frequently asked questions.

Contact support directly via e-mail Submit your request, and get a quick response (within 1 business day) from our support team.

General Quaestions

Q1:How to report bugs?

Contact our Support Team: support@movkit.com

Q2: How to buy?

Please click here for details.

Q3: What happens after I placed an order?

Normally, you will receive your registration information in a few minutes after sending the online order form. If you do not receive your registration information within 12 hours, or you have lost the registration email, please contact us at support@movkit.com. We will be glad to help you.

Q4. I have not received my registration information. Why?

In some cases, there is a processing delay. For some other cases, people may have submitted the wrong email address. In rare cases, the registered users are unreachable due to invaild email account or email privacy filter software. Please feel free to email to support@movkit.com. We'll resend your registration information as soon as possible.

Q5: If I purchase your software, can I upgrade it for free in the future?

Yes, we provide free upgrade. Please visit our site periodically to get upgrade info. You can download the latest version and register it using the same license code.

Q6: I entered the license code you sent me, but the software said "Registration info is invalid.". Why?

If the registration failed , it may be an invalid license code or an invalid format. You probably have missed or added a character. Just copy and paste the license code.

Q7: I lost my license code, can you send it again?

Please visit here to get your code back.

Q8: How long will it take to get response from your support team?

We promise to answer you within 1 business day. But in most cases, you'll get our response in a few hours.




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